Refund policy

Our 30-day ring guarantee
If your ring isn't right, email us at info.zelarijewels@gmail.com within 30 days of delivery. Worn rings, gifted rings and discounted rings (including a second ring bought at 50% off) are all covered.

How it works
1. Email us your order number and whether you'd like a replacement or a refund. No receipt or original packaging needed.
2. Mail the ring back to: Zelari, 216 West Tristan Lane, Provo, UT 84604, United States. A ring fits in a standard envelope. Return postage is paid by you.
3. Once it arrives, we send your replacement or refund the full price of that ring to your original payment method within 10 business days. Your bank may take a few more days to post it.

Damaged, defective or wrong item
Email us a photo within 30 days of delivery and we'll send a replacement at no cost. You don't need to send the original back.

Mystery gift
The free mystery gift included with every order doesn't need to be returned.

Questions
Email info.zelarijewels@gmail.com. A real person reads every message.